Shipping
Shipping and Delivery Policy
1. Shipping Methods and Costs
We offer a variety of shipping options to meet your needs:
- Free Shipping: Available for orders shipped from our warehouses in China via ePacket or EMS, and from the USA via USPS. No minimum purchase required.
- Standard Shipping: Delivery within 5-7 business days. Shipping costs are calculated based on weight and destination.
- Expedited Shipping: Delivery within 2-3 business days. Additional charges apply.
- Same Day Delivery: Available for select locations and orders placed before 2 PM. Additional charges apply.
- International Shipping: We proudly ship to over 200 countries. Shipping costs will be calculated at checkout based on destination and weight.
2. Order Processing Time
Orders are typically processed within 1-2 business days. During peak periods, processing may take up to 3 business days. You will receive a confirmation email with tracking information once your order has shipped.
3. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your order status and view estimated delivery times on our Order Tracking page.
4. Shipping Rates
While we offer free shipping for certain methods, additional charges may apply for expedited shipping options. Shipping rates are determined based on the size, weight, and destination of your order and will be displayed at checkout before you complete your purchase.
5. Shipping Restrictions
We currently ship to over 200 countries. However, there are some locations we are unable to ship to. If your location falls into one of these areas, we will contact you directly to discuss alternative solutions.
6. Customs and Duties
For international orders, customs duties, taxes, and fees may apply depending on the destination country’s regulations. These additional charges are the responsibility of the recipient and are not included in the shipping cost at checkout. By purchasing our products, you consent to the possibility of customs fees when your package arrives in your country.
7. Shipping Policy Changes
We reserve the right to modify our shipping policy at any time. Any changes will be reflected on this page, and we encourage you to review our shipping policy regularly.
If you have any questions or concerns about your shipment, please contact our customer service team. We're here to help! Contactus page.