Sellers

Guide for New Sellers on Aveenix

1. Create Your Aveenix Account
2. • Sign Up: Register for a new seller account on Aveenix by visiting our Seller Registration page.
   • Business Information: Provide essential details about your business, including your company name, contact information, and tax identification number.
3. Set Up Your Store on Aveenix
4. • Store Name and Branding: Choose a unique store name and upload your logo. Customize your store’s appearance using Aveenix’s design tools to reflect your brand identity.
   • Business Details: Enter important information such as your business hours, return policies, and shipping details in your store settings.
5. List Your Products
6. • Product Listings: Create detailed product listings with high-resolution images, engaging descriptions, and accurate pricing. For auction-style listings, set a fair start price, reserve price, and a convenient finish time.
   • Shipping Costs and Extras: Include relevant shipping costs and promotional extras to attract buyers.
   • Choose Listing Type: Decide between a "Buy Now" option for immediate purchases or an auction to allow buyers to bid on your item.
     
7. Manage Your Listings
8. • Track and Update: Manage all your listings from your Aveenix Seller Dashboard. Receive notifications about bids and manage your auctions efficiently. Use Aveenix’s mobile apps to keep track of your listings while on the go.
     
9. Set Up Payment Methods
   
10. • Payment Integration: Configure payment options including credit/debit cards, PayPal, and other payment gateways supported by Aveenix.
    • Security: Ensure that your payment methods comply with Aveenix’s security standards and industry regulations.
      
11. Configure Shipping and Delivery
    
12. • Shipping Options: Define your shipping methods (standard, expedited, international) and rates through Aveenix’s shipping settings.
    • Shipping Policy: Establish a clear shipping policy detailing processing times, delivery estimates, and handling of shipping costs.
      
13. Implement Store Policies
14. • Return Policy: Draft a return and refund policy that aligns with Aveenix’s guidelines to manage customer expectations effectively.
    • Privacy Policy: Develop a privacy policy explaining how customer data is collected, used, and protected in accordance with Aveenix’s requirements.
      
15. Handle Auctions
16. • Auction Process: For auction listings, wait for buyers to place bids. If the auction ends with a bid that meets or exceeds your reserve price, you are obligated to complete the sale and will be charged a success fee. If the highest bid is below your reserve price, there is no fee or obligation to sell the item.
    • Completion: After the auction ends, contact the highest bidder to arrange payment and delivery. Ensure prompt shipping or arrange for pick-up as agreed.
      
17. Promote Your Store
18. • Marketing Tools: Utilize Aveenix’s built-in marketing tools and integrations to create promotional campaigns, manage social media, and execute email marketing.
    • Advertising Options: Explore Aveenix’s advertising opportunities to enhance your store’s visibility and reach a larger audience.
      
19. Manage Orders and Customer Service
    
20. • Order Fulfillment: Process orders promptly and keep customers updated on their order status using Aveenix’s order management system.
      
    • Customer Support: Provide excellent customer service through Aveenix’s communication tools, including email, chat, or phone support.
      
21. Monitor and Optimize
22. • Analytics Dashboard: Use Aveenix’s analytics dashboard to track sales performance, customer behavior, and other key metrics.
    • Feedback and Reviews: Collect and review customer feedback to identify areas for improvement and optimize your offerings.
    • Adjust Strategies: Continuously refine your marketing, product listings, and policies based on performance data and customer insights.
      
23. Stay Compliant
24. • Legal Requirements: Ensure compliance with local laws and regulations related to e-commerce, taxes, and online sales.
    • Aveenix Guidelines: Adhere to Aveenix’s platform guidelines and best practices to maintain a positive seller status.